How can we help you?

Warranty Gift

• Secret Gift of One Extra Year Warranty

Products

Bluetooth Keyboards

• Why does my keyboard lose connection all the time, and then takes a long time to reconnect?
• How do I get the F-row to act like standard function keys instead of shortcuts?
• How do I get the Num Lock LED on my Mac keyboard to go on?
• Why does my keyboard keep missing the first keystroke?

Bluetooth Mice

• Why does my mouse lose connection all the time, and then takes a long time to reconnect?

Numeric Keypads (Wired, Bluetooth and RF)

• The numeric keypad doesn’t have a “Num Lock” button. How do I enable “Numb Lock” so that I can enter numbers on my Windows PC?
• Why does my wireless numeric keypad lose connection all the time, and then takes a long time to reconnect?

Wired Keyboards

• How do I get the F-row to act like standard function keys instead of shortcuts?
• How do I get the Num Lock LED on my Mac keyboard to go on?

Wireless RF Keyboards

• How do I get the F-row to act like standard function keys instead of shortcuts?
• How do I get the Num Lock LED on my Mac keyboard to go on?
• What do I do with the small USB memory stick that came with my keyboard?
• My wireless RF keyboard is no longer communicating with the RF dongle.

Car Cup Holder Mounts

• How do I get the base to expand? I keep turning the knob but all I get is a clicking sound.
• How do I get the cradle feet to come out? I press the button on the back of the cradle but the feet don’t come out.
• Where is the fuse located in my mCupPower and how do I replace it?
• I can’t get the cradle to attach to the ball joint of the mount.
• I have the base fully expanded but the cup holder mount still doesn’t have a tight and secure fit inside my cup holder.
• What is the best way to use the metal plates included with my magnetic mount holder?

Dashboard, Window and Vent Mounts

• How do I get the cradle feet to come out? I press the button on the back of the cradle but the feet don’t come out.
• I can’t get the cradle to attach to the ball joint of the mount.
• What is the best way to use the metal plates included with my magnetic mount holder?
• How can I rejuvenate the stickiness of my suction cup on my suction cup phone mount holder?

All Keyboards

• What Do I Do When I Press Shift+ Any Key Above the TAB Row and a Different Symbol Registers?