A1:

Some users may have trouble typing numbers because the system’s registry is not set to boot up in Num Lock mode and since there is no “Num Lock” key on the keypad you will need to alter the Windows registry settings. We strongly recommend taking a backup of the registry and creating a system restore point before proceeding. Having done that, follow these steps:

  1. Press Win + R and type in Regedit
  2. Navigate to registry key HKEY_USERS\.Default\Control Panel\Keyboard
  3. Right-click on the “InitialKeyboardIndicators”, select Modify and change Value data to 2
  4. Exit Registry and reboot your PC

A2:

Another way to enable “Num Lock” is by utilizing the On-Screen Keyboard located in the “Ease of access” programs folder.

  1. To open the On-Screen Keyboard click on the Start button, click All Programs, click Accessories, click Ease of Access, and then click the On-Screen Keyboard program.
  2. By default the on-screen keyboard will show up without a number pad.  To display the keypad, click options and check the “Turn on numeric key pad” option then click ok.
  3. You should now be able to click on the NumLock option and begin using the Macally Numeric Keypad.  You can close the on-screen keyboard once NumLock is enabled.

Note: If you are having trouble locating the Ease of Access programs folder, you can also type and search for “On-Screen Keyboard” from the windows start menu if needed.