Question 1:  My keypad does not work. What do I do?

Answer 1: Please try these steps below (For Mac and PC):


Method 1: Resync the dongle.

Step 1: Hold down both enter and right arrow keys all the time

Step 2: Then turn on the keypad power switch

Step 3: Plug in the USB RF dongle to start syncing, let go enter, and right arrow keys.


Method 2: Change the battery.

Yes, change the 1 x AAA battery. Once you add new battery, it should work again.