It is common that customers have questions or need help with a product. A lot of customers tend to give up. Never give up! We are here to help! We have some resources here to assist our customers. 

 

Here are four ways that we can assist our customers. Want a list of them? If you answered yes then that's an excellent choice!

1. You can look through our website https://help.macally.com/help

2. This is phone number for the USA technical support 909-230-6888. Note: Tech support hours are from 8:30 A.M. to 5:30 P.M. Pacific Standard Time Monday through Friday.

3. This is our email address for technical support. Yes, we actually have one!

The email address is: techsupport@macally.com

4. If you have ordered a product on Amazon and need assistance you can either call us at this number: 909-230-6888. Email us at techsupport@macally.com or you can contact us at

https://www.amazon.com/hz/help/contact/A1EFL1J69ZJCO9?marketplaceID=ATVPDKIKX0DER&sellerID=A1EFL1J69ZJCO9&_encoding=UTF8&ref_=v_sp_contact_seller& 

So there you have it. Now, should you give up now? No, you shouldn't!