This is a Bluetooth keyboard that can be paired with 3 devices.

 

The keyboard lost its battery and cannot charge

Here are some tips to troubleshoot it. We hope this can clear up some variables for you.

1) Turn the keyboard off first. Then turn it back on. If the three green LED light flashes and disappears that does not mean the keyboard is not charging or can't charge. 

2) Hold the B1, B2, or B3 button and hold it for two seconds. Let go of that button, If one of them flashes rapidly, it means you do have batteries in the keyboard. 

 

Keyboard set-up assistance

1) Once you set up this keyboard your Mac will get a pop-up that states you to do keyboard setup assistance

2) Click on continue

3) Press Z key

4) Press /? key 

5) Click ANSI

6) Done

Note: If this does not pop up go into settings > Keyboards > Click on Change keyboard type.

 

The keyboard is not typing symbols right

- You will need to do Keyboard setup assistance.

 

How do I pair this with 3 different devices?

Here are some tips that can be done.

1) Go to system preferences/settings

2) Click on Bluetooth

3) Hold the B1 key for two seconds and let go.

4) When the Green lights on B1 (top right) blink, click Connect under nearby devices.

 

What if B1 does not stay paired?

1) Please try pairing B1 again.

2) If it continues to disconnect please pair it with B2.

3) If it continues to disconnect please pair it with B3.

4) If B1 does not but B2 and B3 do, it means B1 has a bad Bluetooth module and requires you to get a replacement OR just have two Bluetooth channels and not three.

5) If B1 and B2 fails. You only have one Bluetooth Module left, B3 so you can only pair with one device. 

 

Charge?

This may vary on how people use this keyboard

1) If you use this keyboard with the maximum brightness for backlight it will last 2-3 days

2) If this keyboard is used with the middle brightness for backlight it will last 2-4 weeks

3) If there is no backlight it will last for 2-3 months

 

How to change the backlight settings on this keyboard 

F5 is to brighten the keyboard

F6 is to dim it

The keypad is not working on a Mac

1) Settings > Accessibility > Mouse keys > Disable it.

2) Shift + Delete